1. Introduction
Ricca (‘us’, ‘we’, or ‘our’) operates the www.ricca.com website (the ‘Service’). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
This Privacy Policy explains our policies regarding the collection, use, storage, and disclosure of personal data when you use our Service, as well as the choices and rights available to you regarding your personal information.
2. Information Collection and Use
We collect several different types of information for various purposes in order to provide and improve our Service to you.
2.1 Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”).
This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal Code, and City
- Cookies and Usage Data
- Order and purchase information
- Customer account information
2.2 Usage Data
We may also collect information about how the Service is accessed and used (“Usage Data”).
Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, pages of our Service that you visit, the time and date of your visit, the amount of time spent on those pages, unique device identifiers, and other diagnostic data.
2.3 Automatic Customer Account Creation
When you place an order through our website, a customer account may be created automatically using the information provided during checkout.
The purpose of creating this account is to provide you with convenient access to information and services related to your purchases, including:
- Viewing your current and previous orders
- Checking order status
- Viewing and managing your account information
- Managing billing and shipping information
- Accessing other customer account features provided through our website
Information used to create and maintain your customer account may include your name, email address, telephone number, billing address, shipping address, and order information.
If you do not wish to maintain your customer account, you may contact us at any time to request the deletion of your account. Upon receiving and verifying your request, we will take reasonable steps to remove or deactivate your account and associated Personal Data, subject to any information that we are required to retain for legal, accounting, tax, fraud prevention, dispute resolution, or regulatory purposes.
3. Use of Data
Ricca Pharmaceutical uses the collected data for various purposes, including:
- To provide and maintain our Service
- To process and manage customer orders
- To create and maintain customer accounts
- To allow customers to access their order history and account information
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical or security issues
4. Your Rights
Ricca aims to take reasonable steps to allow you to access, correct, amend, delete, or limit the use of your Personal Data.
You may contact us if you would like to:
- Know what Personal Data we hold about you
- Correct or update your Personal Data
- Request the deletion of your customer account
- Request the deletion of certain Personal Data
- Ask questions regarding how your Personal Data is used
Please note that certain information may need to be retained where required by applicable laws, regulations, accounting requirements, tax requirements, or for legitimate business and security purposes.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time.
Any changes will be posted on this page. You are advised to review this Privacy Policy periodically for any updates or changes.
Changes to this Privacy Policy become effective when they are posted on this page.
6. Contact Us
If you have any questions about this Privacy Policy, would like to update your Personal Data, or would like to request the deletion of your customer account, please contact us through the contact information provided on our website.